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Lesson 10.2 Quiz — Communication Techniques

AIDES (HHA/CNA) ORIENTATION COURSE
Lesson 10.2 — Communication Techniques
Lesson 10.2 Quiz — Communication Techniques

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Question 1 of 5

1. Question

Why is communication important in dementia care?

A. It helps reduce confusion, anxiety, and agitation while improving patient comfort
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B. It allows caregivers to correct patients constantly
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C. Communication is not important once dementia progresses
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D. It prevents all memory loss
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Question 2 of 5

2. Question

What are validation techniques?

A. Correcting every mistake a dementia patient makes
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B. Acknowledging and accepting the patient’s feelings and emotions without arguing
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C. Ignoring patient concerns
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D. Testing patients on memory skills
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Question 3 of 5

3. Question

Why should caregivers avoid arguing with dementia patients?

A. Arguing may increase confusion, fear, and agitation
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B. Dementia patients always remember arguments
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C. Arguing improves memory
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D. Patients prefer confrontation
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Question 4 of 5

4. Question

What is redirection in dementia care?

A. Punishing patients for confusion
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B. Changing the subject or guiding attention toward a calming activity or topic
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C. Ignoring patient behaviors completely
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D. Preventing patients from speaking
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Question 5 of 5

5. Question

How can caregivers help reduce agitation in dementia patients?

A. Speak loudly and quickly
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B. Use calm communication, reassurance, and reduce overstimulation
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C. Force patients to remember information
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D. Frequently argue about incorrect statements
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